What are your hours?
We are open Monday through Friday from 7:30 a.m. to 5:30 p.m.
Do you offer early drop-off or late pickup?
Arrangements and any applicable fees depend on the current daycare policy. Please contact us before scheduling care outside regular hours.
Is the daycare open all year?
We close on scheduled holidays and planned vacation dates. Families receive the current annual calendar directly from the daycare.
How do I register my child?
Contact us first to confirm availability and schedule a visit. Enrollment requires the daycare forms, a recent physical examination, and proof of immunization.
How much is tuition?
Current daily and weekly rates are available on our Tuition page. Contact us to confirm availability and the schedule that works for your family.
Is tuition due when my child is absent?
Tuition and absence policies are established in the parent agreement. Please review the current agreement with us before enrollment.
Are meals and snacks provided?
Yes. Breakfast, morning snack, lunch, and afternoon snack are served daily, including wholesome home-cooked meals. Tell us about allergies or special dietary needs.
How is breast milk or formula prepared?
Breast milk and prepared bottles are warmed safely without a microwave. Formula preparation and feeding instructions are followed according to the information provided by each family.
What is the staff-to-child ratio?
Ratios are maintained according to applicable licensing requirements, children’s ages, and current enrollment. Contact us for the current classroom details.
What training does the staff receive?
Staff training follows applicable New York child care requirements and includes areas such as child development, supervision, health, nutrition, safety, and abuse prevention.
Does the staff administer medication?
Medication and topical products are handled only under the daycare’s current health plan and with the required written authorization. Please discuss your child’s needs directly with us.
What is the sick-child policy?
Parents are contacted when a child becomes ill or cannot comfortably participate in care. A child may need to be picked up to protect their health and the health of others. Families should notify us promptly about illness or contagious disease.
What happens in an emergency?
We contact parents or authorized emergency contacts. When immediate medical attention is required, emergency services are contacted. Authorized pickup information should always be kept current.
What forms of payment are accepted?
Contact us for the currently accepted payment methods and billing schedule.
Do you provide payment statements for tax purposes?
Yes. Families can request a statement of daycare payments for their records and tax preparation.
What should I bring for my infant?
Families generally provide labeled bottles, feeding instructions, diapers, wipes, crib sheets, and several changes of clothing. We provide the complete checklist during enrollment.
What should I bring for my toddler?
Families generally provide labeled cups, diapers or training supplies, wipes, sheets, a blanket, and changes of clothing. We provide the current checklist before the first day.
What should I bring for my preschooler?
Families generally provide labeled cups, rest-time bedding, changes of clothing, and any required training supplies. We provide the current checklist before care begins.
Will my child be able to nap?
Yes. Infant sleep follows individual needs and safe-sleep procedures. Toddlers and preschoolers have a scheduled rest period, with quiet activities available when appropriate.
Is there a dress code?
There is no formal dress code. Children should wear comfortable, washable clothing suitable for art, outdoor play, and active learning. Please label extra clothing with the child’s name.
How is discipline handled?
Guidance is positive, constructive, age-appropriate, and designed to build self-control. Corporal punishment, shaming, and abusive discipline are not permitted.
Does the daycare celebrate birthdays?
Yes. Families should coordinate treats or special plans with staff in advance so dietary needs and classroom routines can be considered.
When may parents visit?
Parents are welcome to visit. Advance notice helps us avoid interrupting naps, meals, outdoor activities, or scheduled outings.
Can my child bring a comfort item or toy?
A labeled comfort item may be allowed when helpful. Please speak with staff first; the daycare cannot guarantee against loss or damage.
How often are toys and the facility cleaned?
Food surfaces, changing areas, mouthed toys, and other high-use items are cleaned throughout the day. Toys, furniture, linens, and rooms follow the daycare’s regular cleaning and disinfection schedule.